FAQ'S
CHARMERBOY.COM strives to be fair in permitting Product order cancellations and returns under limited circumstances.
We offer free US standard shipping for all orders, which is a typical delivery time of 5-7 working days.
We hope that you are happy with your purchase from us but understand if you need to return your items. We can offer a refund on items returned in an unworn condition with the tags intact within 28 days of delivery. As soon as we receive your items back we'll process your exchange or refund
What if order arrives damaged?
Sometimes damages do occur in the shipping process even though we do our best to deliver your item in perfect condition. If your item is being delivered with an oversize or white glove carrier, please thoroughly inspect your item before signing for the delivery. Damages or defects must be noted on the receipt with the carrier. We must be notified of your damages within 48 hours of delivery. Please do not hold off on inspecting in your item (i.e. waiting upon project completion or residential move